✦WELCOME OFFER✦FREE DELIVERY FROM MAD 500✦CASH ON DELIVERY✦304 OR 316 STEEL BY ITEM✦RETURNS WITHIN 10 DAYS OF DELIVERY✦TRACK MY ORDER
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Return policy
You may request a return within 10 days of delivery, subject to the conditions below.
Request a return
Contact JLM BIJOUTERIE by phone at 06 63 82 58 09 with the order reference, reason and clear photos.
Product condition
Jewelry must be unworn, undamaged and returned with packaging and accessories. For hygiene reasons, worn or unsealed piercing items may be excluded, without limiting statutory rights.
Inspection and refund
After receipt and inspection, JLM BIJOUTERIE confirms acceptance and offers an exchange, store credit or refund as appropriate.
Incorrect or defective item
Report the issue upon receipt. A priority solution will be offered after verification.